Hey, I'm Heather

With 20+ Years of Adult Education Experience

I See the Big Picture

I’m a systems thinker. That means I don’t just look at the moving parts of your business or learning program — I see the entire ecosystem. Whether I’m designing a custom course, consulting on a learning strategy, or teaching inside The School, I bring a whole-picture perspective to every project. I build frameworks that connect the dots, streamline your operations, and turn complex ideas into clear, actionable systems that actually work — for you, your team, and your learners.

My Story

From the first time I stood in front of a room teaching soldiers in the Canadian Armed Forces about tension pneumothorax, I was hooked. I didn’t know adult education was a thing back then—I just knew I loved it.

Fast forward 25 years, and I’m still doing what I love most: creating learning experiences that matter. Whether I’m sketching a course outline, designing a fully automated learning system, or delivering one of my signature training programs for education-based business owners, learning is both my life and my passion.

I’m also the author of more than a dozen fiction and non-fiction books, an avid reader, traveler, home renovator, and mom. I live in beautiful Cape Breton, where the mountains meet the sea, and I’ve been running my own business for more than 10 years—with no end in sight.

Why Adult Education?

When we build meaningful education experiences, we change the way people lead, work, communicate, and show up in the world. That kind of impact ripples through families, organizations, communities, and entire industries. I know this because I've seen it.

I do this work because I’ve seen what happens when education is designed with intention, when training is more than a checkbox, and when strategy and systems come together to support people, not overwhelm them. I’ve seen burnt-out teams find clarity. I’ve seen leaders reconnect with their purpose. I’ve seen organizations finally get the results they’ve been chasing...all because the learning finally made sense.

For me, this isn’t just about designing courses or automating systems. It’s about helping people see the bigger picture. It’s about showing clients what’s possible when they stop chasing quick fixes and start investing in real change: learning that works.

I don't just preach these philosophies, I live them. Everything I do is rooted in adult education, instructional design, self-reflection, meaning-making and action.

When opportunity meets strategy and is shaped by experience, impact isn’t just possible, it’s inevitable. That’s the power behind everything I build for my clients and for myself.